'We're not answerable to anyone' - Dover House doctor's surgery in Edmonton found to be carrying out illegal operations

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Health inspectors are considering taking further action against a doctor’s surgery in Edmonton after discovering ongoing improper practices, including illegal operations.

Dover House, in Bolton Road, Edmonton, received a scathing report from the Care Quality Commission after an unannounced visit in October.

And in a recent follow-up, inspectors found the surgery had failed to improve their practices, as well as discovering that surgical procedures were being carried out without the proper registration – an authentication required by law.

The surgery declined to discuss the report when contacted by the Enfield Independent this morning, but one staff member insisted its only comment would be: “We are not answerable to anyone”.

In October, inspectors criticised the GPs' surgery for its poor standards of care and welfare, infection control and medication.

They found the principal GP had not undertaken the appropriate child safeguarding training and there were no up-to-date policies on protecting patients from risks of abuse.

The report stated that emergency equipment and procedures failed to meet required standards and put patients' safety and welfare at risk.

Infection control policy was found to be “not fit for purpose or up-to-date” and there were no staff training or risk assessments regarding infection prevention and control.

When inspectors returned in February this year, the health watchdog found improvements in the surgery’s medication storage and complaints procedure.

But it also found there were still no emergency procedures in place and equipment for supporting patients during an emergency did not meet the required standards.

The GP had also failed to carry out the proper training for safeguarding children and adults.

Cleaning levels were criticised and inspectors said they found “health and safety and infection control audits had not taken place to ensure the premises were safe for patients”.

They also found staff were undertaking surgical procedures without registration.

The CQC report, published on April 23, said the surgery had promised to clean up its act but the watchdog said it is looking at taking further action.

The report read: “Due to the issues with infection control and premises risks, the provider informed us and the NHS England body that they would not conduct these (surgical) procedures until they had registered, and would sort to remedy the issues found by both bodies.”

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5:38pm Fri 9 May 14

dons24pelliparclose says...

What do patients think? Read the Care Quality Commission Reports at
What do patients think? Read the Care Quality Commission Reports at www.cqc.org.uk/node/ 735248 dons24pelliparclose
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