O2 has apologised to Beyoncé fans who have faced “difficulties” while trying to buy tickets for the singer’s UK tour dates amid “huge demand”.

The pop star, 41, announced on Wednesday she would be performing part of her Renaissance album tour at the Tottenham Hotspur Stadium on May 29 and May 30.

After pre-sale tickets went live for O2 customers via the O2 Priority app and website this morning, some customers reported issues during the purchasing process.

On Twitter, many expressed their frustration with the app on Ticketmaster.

Many pointed out their page refreshed when reaching the end of a virtual queue.

The experience was called "anxiety-inducing" by others.

And with fans pulling their hair after attempts trying to secure tickets, people made light of the situation.

Others have said despite difficulty, they are still able to purchase tickets.

An O2 spokesman said: “We apologise to any customers who are experiencing difficulties trying to get Beyonce tickets through our Priority platform today.

“We’re seeing huge demand and we’re doing everything we can to help ensure all our customers can get through.”

O2 Priority pre-sale ticket prices for the UK shows ranged from £56 for a seated ticket to £2,400 for a VIP “on stage” front row experience.

There will be further pre-sale ticket releases from a number of other retailers on Friday and Monday, followed by general sale on Tuesday February 7.