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9:36am Wednesday 12th November 2008
A PRIVATE clamping firm has kindled the wrath of a mother who had to cancel her son’s birthday present over a disputed parking fine.
London City Security Parking Control (LCS) fined Monica Hart £365 last Tuesday, after her 18-year-old son parked illegally in Stonehorse Road, off Hertford Road, in Ponders End.
Although banged to rights for the offence, Ms Hart, 53, of Bush Hill Park, says LCS’s service leaves much to be desired.
The disabled mother-of-three, who rushed to help her son when an LCS employee arrived, said: “I was intimidated and harrassed. He told me I had to pay the cash at once because the tow truck was coming. He refused to take cards or a cheque. His behaviour was disgusting.
“I was there for an hour and no truck arrived. Yes, the car was parked illegally but why must I pay a tow fee when it was not towed?”
Her two daughters joined her at the scene and helped raised the cash for the fine. It comprised a £125 clamp release fee, a fixed penalty of £85 and a £155 tow fee.
There are now questions over whether LCS should be operating in the Stonehorse Road area at all.
Enfield Council’s trading standards officers are trying to find out if the firm has an agreement with the leaseholder of the commercial premises to patrol the street, which provides access to the properties. It is unclear whether LCS renewed its agreement after the departure of a previous leaseholder in January.
Councillor Terry Neville, cabinet member for the environment and street scene, said: “There is a role for private landlords to protect their land as long as the firms act responsibly, display proper notices and are regulated with the Security Industry Authority (SIA).
“The council will act to protect consumers if anyone is pretending to belong to a professional body, and prosecute if necessary.”
The SIA issues licences in the sector but is at present mired in controversy.
Its chief resigned last week when it was revealed that poor vetting had led to illegal immigrants being employed there.
Ms Hart has drawn up posters for shops, warning motorists of the clampers.
She said: “My boy won’t get a birthday present now and my Christmas plans have taken a hit too. It’s ridiculous to take that amount of cash from someone on the spot.”
LCS was not available for comment.
chloe b, new barnet says...
9:12pm Thu 13 Nov 08
angie.a, shepherds bush says...
9:46pm Thu 13 Nov 08
cooliegirl, enfield says...
11:10am Fri 14 Nov 08
chloe b, new barnet says...
12:00pm Fri 14 Nov 08
angie.a, shepherds bush says...
6:38pm Fri 14 Nov 08
Fed Up, N E Essex says...
1:45am Sat 22 Nov 08
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TONYKEY, PALMERS GREEN says...
1:27am Thu 13 Nov 08
On two previous occassions when I have received parking tickets which I believed should not have been issued I sent appeals well within the allowed period. Both times the next communications I received from the council were charge certificates increasing the original fine to £180. When I protested I was informed that my appeal correspondence had not been received by them !!.
Again on the 20th August 2008 I was alleged to have parked in a loading bay at 10.23pm.On the 29th August 2008 I was issued a pcn which I only received in the post on the 5th September 2008. In the light of the two previous instances when I was informed my appeals had not been received I decided to appeal on line assuming they could not deny having received it. Silly me !! I appealed on the 10th September 2008 and was given a reference number to quote on any correspondence.On the 23rd October 2008 I received from the council a charge certificate increasing my fine to £180 as I had not appealed within 28 days.On the same day I telephoned the council office who confirmed that no appeal had been received from me despite me quoting the reference number I had been given. I was told that my only recourse was to write to the council office explaining the position which I did on the 27th October 2008 enclosing hard copies of the completed form and all other relevant correspondence.Their reply dated 5th November 2008 was their standard rejection notice informing me that they were unable to consider my correspondence as representations were not made within 28 days and if I dont pay within 14 days they will have the charge registered as a debt at the county court and issue an order for recovery. Is it just coinsidence that they have not received my two letters of appeal or my on line appeal or is there a deliberate poicy to extract the maximum from each ticket?.
For the record my "offence" was pulling in to a loading bay at 22.23pm to pick up a passenger and I was observed for 3 minutes and 18 seconds according to the charge notice. Had the mitigating circumstances been considered the ticket would more than likely have been cancelled hence it would appear the apparent "non receipt according to their records".
MR TONY CAFFERKEY
43 LAKESIDE ROAD
PALMERS GREEN
LONDON N134PS