A residential care home has been deemed inadequate in its latest inspection.

Sidney Avenue Lodge, in Sidney Avenue, Palmers Green, was given the rating for failing to provide care which was safe, effective, or well led.

Carried out by the Care Quality Commission in July 2014, a warning notice has been issued to the care home with the CQC setting a deadline for improvements to be made.

Inspectors found that people living in the home were not kept safe due to poor medicines management: 

There was a lack of staff knowledge on how to identify or respond to the risk of abuse. 

Staff training was also an issue inspectors noted and stated that people’s privacy was not always respected.

Sally Warren, deputy chief inspector of adult social care in London said: “We found that the care provided at Sidney Avenue Lodge Residential Care Home fell a long way short of what we expect services to provide. We have told them they must take action to resolve the issues we identified.

“While we did see some caring interactions between staff and people living in the home, and that in some ways people were well supported, the safety issues we identified needed urgent attention.

“We have made it clear that we will return to the home to check that the necessary improvements have been made.  If not - we will take further action to make sure that people living there receive care which is safe, effective, caring and responsive to their needs.”