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North Middlesex Hospital has received huge praise following inspections of its services
North Middlesex Hospital has been described as “fantastic” following two inspections of its services.
Quality and safety standards were met by the hospital in Sterling Way, Edmonton, in two inspections by the Care Quality Commission (CQC) in August and September.
“Wonderful” staff and a “very welcoming” maternity team were among the superlatives given by the CQC.
The checks come as the hospital prepares for an influx of patients following the potential closure of Chase Farm hospital’s A&E and maternity wards.
North Middlesex Hospital’s director of nursing Paul Reeves said: “It’s an excellent report which shows the progress we are making as a hospital.”
The first inspection took place over four days, checking the hospital’s accident and emergency (A&E) services, outpatient clinics and two wards for older people.
A second, two day inspection reviewed the maternity unit. Inspectors spoke to midwives, doctors and 16 patients in the antenatal clinic and post-natal wards.
Mr Reeves added: “The praise from patients is especially welcome. It is essential that when a patient comes into our hospital they find they are cared for well and that their hospital experience and outcome is as good as they expect it to be.
“To hear patients’ expressing words of praise and thanks is very humbling and we are very thankful to them.”
CQC inspectors wrote: “Typical comments we received from patients included: ‘the night staff were great, very attentive and the nurses were constantly checking on me’ and ‘I’m well looked after, the staff are wonderful’. We found all areas of the hospital we visited to be clean. A patient told us 'I think it’s a wonderful hospital. It’s always clean.’”
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