Health quality checkers to meet to discuss findings (From Enfield Independent)

Enfield health quality checkers to meet to discuss findings

9:41am Thursday 24th January 2013 in News By Bruce Thain

Volunteers working for Enfield Council are now checking the quality of care services for adults in the borough.

The borough council announced the scheme last year and volunteers have made more than 20 visits around the borough asking care users about services they receive.

This Friday, the group of 35 will be meeting for the first time to talk about their findings and the progress of the scheme.

Councillor Don McGowan, cabinet member for adult social care, said: “Our quality checkers are performing an important public duty by reporting on the quality of care.

“They ask service users questions about compassion, choices, activities and the quality of food they are served in the places they receive care.

“They pass this information on to the quality assurance team and where there are concerns their findings contribute to an action plan. This is an excellent way of involving people in the services that they receive.”

The council hopes the quality checkers will help the authority improve its care services and aims to have a total of 50 checkers by April.